Privacy Policy

At Aussie Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (www.aussieaura.com), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you when you use our website or services:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and other payment-related information (processed securely via Shopify).
  • Account Information: Login details if you create an account on our website.
  • Browsing Data: IP address, browser type, operating system, and interactions with our website.

We collect this information to provide and improve our services, process orders, and communicate effectively with you.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To process and fulfill orders, including shipping and payment transactions.
  • To send order confirmations, updates, and promotional offers (if you opt-in to our newsletter).
  • To improve website functionality, troubleshoot issues, and understand user behavior through analytics.
  • To comply with legal obligations and resolve disputes.

We will not sell, rent, or share your information with third parties for marketing purposes without your explicit consent.

3. Shopify and Data Security

Our website operates on the Shopify platform, a trusted e-commerce solution that ensures secure data handling and compliance with global privacy standards. Shopify processes and stores your payment information in encrypted form and uses industry-standard security measures to protect your data.

You can learn more about Shopify’s privacy practices by visiting their Privacy Policy.

4. Data Storage and Retention

  • All personal data is stored securely on Shopify’s servers or our protected systems.
  • Payment information is not stored on our servers and is processed directly through Shopify’s secure payment gateways.
  • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies may collect information such as:

  • Browsing behavior on our website.
  • Items added to your shopping cart.
  • Language preferences and location data.

You can manage or disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

6. Sharing Your Information

We may share your personal information with trusted third parties only when necessary for the following purposes:

  • Payment Processing: To process your payments securely via Shopify or other payment providers.
  • Shipping and Logistics: To fulfill orders through delivery partners.
  • Legal Compliance: To comply with Australian laws, court orders, or requests from regulatory authorities.

All third parties are required to handle your data in accordance with applicable privacy laws.

7. Your Rights Under Australian Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Opt-Out: Opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at info@aussieaura.com.

8. Protecting Your Information

We implement a variety of security measures to safeguard your personal data, including:

  • SSL encryption to secure data transmitted through our website.
  • Access controls to restrict unauthorized access to personal information.
  • Regular monitoring and updates to our security protocols.

While we take all reasonable steps to protect your information, no system can guarantee absolute security. By using our website, you acknowledge that you provide your personal information at your own risk.

9. International Data Transfers

As Shopify operates globally, your information may be stored on servers located outside of Australia. These data transfers are protected by strict security protocols to ensure compliance with Australian privacy laws and global standards.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Aussie Aura!